Wednesday, 26 October 2011
An Indonesion Abroad...
Wednesday, 19 October 2011
Enquiry letter by Kelvin
Inquiry Letter Didu
74/1 Newbern Avenue
Medford
Massachusetts 02155
Dear Sir or Madam
I am a football coach looking for a vacationing place/ destination in around Europe. From what I read in your brochure advertisement, I think that you might just be the one travel agent I need.
My wife and I are going planning to have a simple romantic holiday in France if that is available in your advertisement. Seeing wonderful views of the city and of course the football stadium as means of amusement for me.
Could you please reply back to me the fares and the transport information for my holiday, that would be so delightful. Thanks for your attention.
Yours truly
Arvich Vincent (Mr)
Sir, I'm sorry for the lateness of the inquiry reply, I just got back from the Hospitality and Tourism Expo. I assure you it won't happen again.
Enquiry Letter by Siaowan Winarto
Inquiry Letter - Yeni Nopitasari
Richmond
Virginia 23219
EUROPA TOURS
74/1 Newbern Avenue
Medford
Massachusetts 02155
As an enthusiastic traveler , I plan to take a summer holiday in France and I was hoping that you can offer a tours suitable for me.I am 20 years old , and I am traveling alone.
I would be grateful if you could send me an information about the price , the transportation , the accomodation , any discount that may be available and also the brochure.
Thank you in advance.I look forward to hear from you in the near future.
Yours faithfully
Yeni Nopitasari (Ms.)
Enquiry Letter by Vina Suwandi
Enquiry letter By Andrew Sandjaja
Enquiry Letter
Enquiry Letter
611 E. Franklin Street, Richmond
Virginia
23219
EUROPA TOURS
74/1 Newbern Avenue
Medford
Massachusetts 02155
September 29, 2011
Dear Sir or Madam :
As a holiday season I am very interested to taxing a touring to Europe with my friend, but I need a reasonable price for this holiday.
I would be grateful if you could send me a brochure on special interest package holidays, together with details of transport, accommodation, and if you have any special out-of-season offers, please kindly inform me.
Thank you in advance. I look forward to hearing your reply in the near future.
Yours Faithfully
Shabila Novia S (Mrs)
enquiry letter
Inquiry Letter - Cattleya Clara Amelia
611 E. Franklin Street Richmond Virginia 23219
EUROPA TOURS
74/1 Newbern Avenue
Medford
Massachusetts 02155
September 29,2011
Dear Sir or Madam
I’m willing to plan a trip to Europe this summer with my husband. As a fashion addict, I’m very interested in taking a touring holiday in France.
I would be grateful if you could inform me about the offer and also the details about the prices, type of transport, and accommodation. I am very happy to know if there are discounts that may be available.
Thank you in advance. I look forward to hearing from you soon.
Best Regards
Cattleya Clara (Mrs)
Tuesday, 18 October 2011
Enquiry Letter
611 E Franklin Street Richmond
Virginia
23219
EUROPE TOURS
74/1 Newbern Avenue
Medford
Massachusetts 02155
September 29, 2011
Dear Sir or Madam
As a traveler I am very interested in having trip to Europe this summer, especially taking a touring holiday in France.
I would be grateful if you could send me a brochure about tour holiday in France, together with all details of the transport and accommodation and special interest place in there. I’m an 18 years old and a university student. I like to travel with my family, and that’s why I hope that you can send me a family holiday brochure.
Thank you in advance. I am look forward to hearing from you in the near future about my holiday family trip.
Yours faithfully
Peggy
Enquiry Letter
611 E. Franklin Street
Richmond
Virginia 23219
Europa Tours
741 Newborn Avenue
Massachusetts 02155
September 28, 2011
Dear Sir or Madame
I am planing to have a trip this summer to Paris, france. I wonder if you can provide me any transport and acommodation and i want to know about the price rates.
I will be pleased if you can inform me an information about it, you can fax me the brochure or please email me at Ross@hotmail.com. Thank you for your co operation and i look forward to hear your feedback from you soon
Yours Sincerely
Rosstrian
letter
611E Franklin street, Richmond
Virginia
23219
Europe Tours
74/1 Newbern Avenue
Medford
Massachusetts 02155
Dear sir or Madame,
I am writing to enquire about taking a Europe tours in destination to France this summer. While I am having a holiday break and I planning to go on tour with 10 of my friends.
I would be grateful if you could send me information about the price, type of transport, accommodation and any discount that maybe available.
Thank you in advance, I look forward to hearing from you soon
Yours faithfully
Irene
inquiry letter
611 E.Franklin Street,
Richmond
Virginia 23219
EUROPA TOURS
74/1 Newbern Avenue
Medford
Massachusetts 02155
September 29,2011
Dear Sir or Madam
As travelers I am very interested to taking a touring holiday in France with my family.
I would be grateful if you could send me a brochure on special interest touring holiday in Europe especially in France, together with details of the price, transport, accommodation and any discount that may be available.
Thank you in advance. I look forward to hearing from you in the near future.
Yours faithfully
Karina Darma
Inquiry Letter by Karen Zheng
inquiry letter Raymond Baruna
3010 Heming Wy
Houston, TX 79514
Dear sir or madam,
As a family of four with two children, I would like to request detail information about upcoming get away vacation in European country side. My family will travel with me. There will be my beloved wife and my two sons.
As I would like to know the nearest availability date, I need the information of the accommodation of the place that we are going to stay, the transportation provided, and the kind of food we suppose to expect that we will have in the future. Please let me know the quotation for the family as soon as you meet the information collected. I hope you can include the packages in it.
Yours faithfully
Mr. Raymond Baruna
Enquiry Letter
Sunday, 16 October 2011
LOVE LETTER
Friday, 14 October 2011
Please post your letter
About the letter which we made at Sept 29th, please post it in our blog. So we can see and learn our friends' letter. Thank's.
Thursday, 13 October 2011
Professional Writing Assignment
Professional letter writing skills are essential for those working in the hospitality and tourism industry.
So far we have covered the following formal letters:
1. Enquiry Letter (studied in week one)
2. Cover Letter (to accompany a job application)
Using the guidelines and model letters in the course book, write ONE of the above letters and submit it as a comment on this post. You may submit both if you like, but only one is required for assessment purposes.
I also encourage you to give feedback on other students' writing and to use that feedback to make revisions / improvements to your work.
Please check in with me if you have any questions or need my input.
Cheers,
Lee
Wednesday, 12 October 2011
Sample Cover Letter
7/600 Station St
Carlton North
26th February 2010
To:
Personnel Manager
Bistro Dejeuner
Crabbe St, East Melbourne
Dear Sir or Madam,
Application for position as Food and Beverage Supervisor,
Hilton Melbourne South Wharf
I am pleased to submit an application for the above position, which was advertised on your website. My resume is attached.
As you will see from my resume, I have been working in the hospitality industry for many years, mainly at the Nataraj Restaurant in Camberwell. I started there as a casual waiter while I was studying at Swinburne, and worked my way up to the position of General Manager, with responsibilities for operations, staff supervision and training, and all aspects of service delivery and management. I very much enjoy a leadership and mentoring role, and I believe I am very effective in it.
However, I have spent too long in this single position, and I recently resigned to give myself time to find a career role in a larger and more structured organization, which would present wider challenges and give me an opportunity to grow further in the industry.
I hope that you will give me an opportunity for an interview, so that I can provide more information about my skills and background, and find out more about what your requirements are for the above position. I am available at any time, and I look forward to your further advice.
Yours sincerely,
Radja Verhage
Contact details:
Email: radjav@gmail.com
Mobile: 0403973860
Home: (03) 9380 8453
Sample CV
Here's my CV as a sample... please let me know of any errors so I can update...
Radja Gerard Jan Verhage
7/600 Station Street,
Carlton North, VIC 3054
Mobile: 0403 973 860
Objective
To continue professional development in the hospitality industry, to:
· Extend my knowledge and experience of all aspects of the Hospitality industry
· Work in an International environment to broaden my Australian experience
· Develop a career path within the industry, suitable to my interests and abilities.
Education
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2000-2002 |
Swinburne University of Technology Bachelor of Business (studies discontinued) · Completed 3 full semesters · Completed: Accounting, Marketing Concepts, Microeconomics, Organisations and Management, Law in Global Business, Quantitative Analysis, Introduction to Information Systems, Market Behaviour, Marketing Planning, Marketing Research, Human Resource Management 1 and International Business Law.
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| 1994-1999 | British International School Jakarta, Indonesia International Baccalaureate Programme · Physics, Indonesian, Theatre Arts, English, Mathematics, Information Systems, Theory of Knowledge (philosophy), CAS Program (Creativity, Activity and Service) · Received academic achievement award for extended essay (mini thesis)
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| 1993-1994 | Chinese International School Hong Kong
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Other Training
| 2005-2006 | Look Performing Arts School Jakarta, Indonesia Part time studies over 8 months · Acting, singing, voice and movement and public speaking · Class leader and manager |
References
David Lee – Owner of Little Peninsula – (61) 402313686
Harry Tsiaples – Owner of Nataraj – (03) 98826872
Keke Harun – Owner of Look Inc. – (6221) 3162764
Work Experience
Nov 2001 – July 2005 Nataraj Café and Restaurant East Hawthorn, Melbourne
Dec 2006 - Present
Nataraj is a popular and extremely busy café/restaurant in East Hawthorn, Melbourne, with seating capacity of around 200 and serving up to 600 – 800 people on a busy Saturday.
Started as a food and beverage attendant, later promoted to positions of increasing responsibility. Ended up as operations manager for the establishment, a position held for a year.
Highlights:
· 2001 – 2004 Waiter/Barista:
o Responsible for customers service in a designated section (20 tables).
o Taking orders and making beverages, espresso coffees and cocktails.
· 2004 – 2005 Supervisor:
o Responsible for all aspects of staff training.
o Liaised with the general manager, kitchen staff, floor staff, bar staff and barista.
o Responsible for opening and closing of the establishment.
· 2006 – 2008 Operations Manager:
o Fully responsible for all cash transactions with staff and customers.
o Handled all staff and customer issues and complaints, often under busy and pressured conditions.
o Managed staff roster and work schedule for floor and bar staff.
o Responsible for creating new strategies to improve staff training, increase the supervisors’ and other staff member’s efficiency, and keeping the team as a tight unit.
· 2008 – 2010 General Manager
o Responsible for all aspects of running the restaurant, including:
§ Order liquor and bar/floor supplies.
§ Manage an operations manager, a bar manager, 2 supervisors, and all the floor/bar staff to ensure excellent service is maintained.
§ Process and prepare each day’s take for the accounts department.
§ Analyze summary results relating to the restaurant’s operation and expenditures to improve strategies and procedures (wage percentages, food costs, etc.)
§ Liaise with the head chef and executive chef, to ensure kitchen productivity and politics are in order, and share advice on any issues or problems encountered.
§ Present information to the owner and assist in developing goals and achievement strategies.
July 2006 – Feb 2007 Little Peninsula Melbourne CBD
Little Peninsula is a small wine/cocktail bar/cafe in the heart of the city, and attracts business workers in the area. On Fridays and Saturdays, it operates as a bar only, and is extremely busy.
Worked as bartender/barista in the daytime and performed as DJ on Fridays and Saturdays.
Highlights:
· Bartender:
o Produced cocktails and served drinks at a very fast pace.
o Ensured glasses are cleared and cleaned.
o Responsible for cash transactions with customers.
· DJ:
o Doubled the amount customers by playing the preferred music styles for the listeners/customers.
o Helped set up the DJ booth (layout and installation).
o Regularly checked, maintained, and cleaned the DJ equipment.
Oct 2005 – July 2006 Look Modelling and Talent Agency Jakarta, Indonesia
Look Agency is Jakarta’s leading fashion modelling and talent agency, representing over 100 models, TV personalities, presenters, artists and musicians.
Worked as a fashion model in more than 50 major fashion events, video clips, celebrity functions in Jakarta, and as a photographer’s model for advertisements in fashion magazines.
Highlights:
· Runner up in the Indonesian MTV VJ Hunt 2006 Finals, from over 6000 contestants
· Headline DJ at several major fashion events
· Designed and implemented the sound and music for a fashion show, “The Forbidden Baduy”, a music production mixing ethnic Baduy (West Java) music with modern dance music
· Managed and directed several school performances, presented for production companies in Jakarta
· Master of Ceremonies for a number of major functions in Jakarta
Major Interests
| DJ | A passion for music and entertainment has been increasingly directed to DJ performances over the last 2 years. These have been enthusiastically received at many events and parties in Melbourne and Jakarta.
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| Band Leader and Manager | Major interests have always been performing music and I have formed, led and managed bands since high school. These included a leading Melbourne ska band (the Flingers 2001-2005); and a band in Jakarta (the Plutonians 1998-2000). Lead vocalist, lead guitar, song writer and composer; managed band and events; and produced 3 EP CDs.
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Languages
English and Indonesian